Something's Wrong - Survey Failures

There are many ways that surveys can fail and you can be sent back to 300 Large or even be stuck on a page that is not responding.


There are a few common technical issues that can come about in the survey process that lead to failures: connection failures, bad internet connections or loss of internet, bad server connection, and computer compatibility issues.


Many surveys will ask you pre-qualifying survey questions. These questions are generally short and simple. If you don?t meet the survey qualifications you will be sent back to 300 Large. You can learn more about survey qualifications on our page: How Survey Qualifications Work.

Time Allotments

Most surveys have certain estimated times to complete. If you take too long or go too slow you may end up being rejected during or after the survey and not counted. This is a basic security feature to help ensure the quality of your survey responses are accurate.